A successful skin care professional knows the last step of a facial is not simply sunscreen; today’s client expects to leave feeling educated about their skin. The creation of a treatment plan for the client begins during the consultation. As the client discusses concerns with their skin, the provider should make note of any adjustments to the day’s facial, what treatments will be best for next time, and which products will help their client achieve the results they seek. 

TODAY 

Once the service is finished, hand the client a mirror and share the specifics of the facial performed. By explaining each step and the benefits, a skin care professional builds trust with their client. Point out something positive about the results of the facial.