Nobody likes a cluttered and unorganized workstation, especially clients. Although everything inside of a spa may be clean, the clutter and lack of organization alludes to an unkept and unsanitary treatment room. Not only does having an unorganized spa or treatment room make clients feel uncomfortable, but it also reflects poorly on the skin care professional. This is not appealing to clients, especially when they…
Aside from the familiar ylang-ylang or geranium, the question of scent in skin care and massage products presents itself. Why do products seem to have a greater benefit than just hydration and relaxation? What makes a certain aroma give such rich results? {mprestriction ids="3,4,26,18,6,7,8,9,14,18"} THE ROOT CAUSE Have clients had issues with their skin itching from pain? The endocannabinoid system is related to the immune…
Dealing with difficult clients is part of in any customer service job, whether in the front of the spa, a service provider, or management. Aestheticians come across difficult clients in a myriad of ways. They could be perpetually tardy or rude. Clients could be combative, despite making the decision to come see a professional for a service. However, the onus is not always on the…
One of the latest trends in the spa industry is adding virtual reality to the menu. Virtual reality is a way to transcend into a different experience. Incorporating a device that can add an awakening of the mind through images and sound, allows a client to move within a virtual realm. Even though the physical body is laying on a table or a lounge chair,…
All too often, clients associate sunscreen with hot, intense, summer days. However, practitioners know that harmful rays of the sun can find their way to the skin no matter the season or time spent indoors. Many clients have learned the hard way to protect their skin from the sun, but sometimes they still need a reminder. Understanding the best approaches and avoidances after an accidental…

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