Credentialing your practice is incredibly important to practice growth and long-term success. You want name recognition within the community and for this name and your spa to become synonymous with not only safety in today’s world but for excellence in treatments as well. Credentialing your practice will build confidence amongst clients and meeting their expectations will build client loyalty. How you present and credential yourself…

We find ourselves in a very unique time when it comes to workplace culture. Now more than ever, we find multiple generations working together in the same office. Sometimes this leads to discourse, but with thoughtful planning it can lead to some truly great things. The Baby Boomer generally refers to someone born between 1945 and 1964. As the first generation to earn and possess…

If you’re letting patients slip through the cracks, you’re not alone. As practice management consultants, we can say that it is truly shocking to see how many practices forget to follow up with prospective clients. Whether your think your practice is too busy, or it simply isn’t prioritized, this process often falls by the wayside. The key elements of good follow-up are having a strong…