To keep a business healthy and growing, it is necessary to do two things. First, remove products, services, and, if necessary, staff that are not meeting performance standards. Second, add new, high performing products, services,…

Throughout my career in luxury day spas, medical spas, surgical centers, doctors’ offices, and wellness havens, one of the most consistent things I have noticed in the aesthetic and wellness world is that spa owners…

Get an inside scoop on the thriving medical spa, SkinRX Clinical Spa in Southlake, Texas. This column showcases how they go about creating the ultimate oasis for their clients while optimizing comfort and ease for…

When a spa business experiences rapid growth, it can feel overwhelming to continue serving loyal clients with the care and attention they deserve. Find out which tasks can be outsourced so that spa owners can…

With higher prices causing a reduction in discretionary income, clients are focusing more on their budgets. They are having to make tough decisions on wants versus needs. This makes it a challenging time to be…