Building and keeping an effective team of waxers can help your spa develop, grow, and perform efficiently. A dedicated team member is more likely to pursue opportunities that can allow them to advance their waxing skills and offer improved services. Additionally, having loyal employees can also increase service productivity, enhancing the overall image of your spa and maintaining strong revenue. There are a variety of factors that contribute to a healthy and positive work environment.

WORK ATMOSPHERE 

It is important to create a work culture that is positive and supportive. Employees should feel valued and appreciated and want to come to work. Individuals spend a large amount of time at work, and it is important to feel respected and appreciated. Communication between team members and management is important to minimize issues and to address them quickly and appropriately when they do arise. All team members should feel confident in expressing any concerns and offering constructive feedback when possible. When a challenge does arise, working collectively to develop a plan of action and solution allows your employees to feel heard and valued. 

Lindsay Miller is the president of LYCON Wax North America. Having first discovered LYCON wax in the United Kingdom 10 years ago, she has dedicated her time to growing the brand across North America, including introducing LYCON to Canada. Training and product quality are extremely important to Miller and she prides herself on building a strong team around her that can offer the best customer experience possible. LYCON continues to be a market leader in hair removal wax and is used in top spas and salons around the world.