The spa business is constantly growing and changing, and has thankfully been able to flourish despite the economic times. It can be difficult to keep your spa profitable regardless of size however, and in order to remain successful you need to offer clients a menu of treatments and services that will enrich their lives and have them coming back for more. The type of menu…

Retail is an important part of the spa business, and one of its components is makeup sales. When you design a retail space, you have to keep in mind that there are different types of retail products, and each category must be located, placed and presented in a manner related to its category to support and stimulate sales. Some retail products are more of a…

Makeup should be included into every service the spa has to offer.  The key to marketing makeup is to make sure that these services are included on the spa’s service menu. This provides the customer with an expectation for the service and the feeling that they are getting more for their money.  A lot of spa owners make the mistake of not including these services…

How often have you been halfway through a project only to be sidetracked by unexpected obstacles? Can you count the times you have witnessed valuable resources being wasted from inefficient planning? I imagine we have all experienced the project where we were met with unexpected delays and an expanding budget. Waste, unexpected costs and delays can be minimized or completely avoided with proper planning. My…